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Privacy Policy

Welcome to FACRA's Privacy Policy. In compliance with UK, US, EU and Canadian legislation, FCA regulation, and guidance from the International Organization of Securities Commissions, we prioritize the protection of your personal information. Your privacy is of the utmost importance to us, and we are dedicated to upholding the highest standards of data security and confidentiality in accordance with these regulations and directives.

  1. Introduction

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(a) FACRA, operating as Financial Asset and Cryptocurrency Recovery Agency (FACRA), is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with UK, US, EU, and Canadian legislation, including relevant regulations such as the General Data Protection Regulation (GDPR) and local privacy laws.

(b) We respect your privacy and are dedicated to maintaining the confidentiality and security of your personal information. By engaging with FACRA's services or accessing our website, you consent to the terms outlined in this Privacy Policy.

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2. Collection of Personal Information

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(a) FACRA may collect personal information from you through various channels, including but not limited to interactions on our website, communication with our team, and engagement in business activities. This information may include your name, contact details, and any other information necessary for providing our services.

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(b) We may also collect additional information when you provide feedback, update your preferences, or engage in transactions with us. This information helps us enhance our services and tailor them to your specific needs.

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3. Use of Personal Information

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(a) FACRA uses personal information collected from you for purposes including but not limited to providing our services, administering our business activities, and communicating with you. This may involve sending you updates, newsletters, or information about our products and services.

(b) We only use your personal information for the purposes you consent to and will not disclose it to third parties unless required by law or necessary for fulfilling our contractual obligations.

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4. Disclosure of Personal Information

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(a) FACRA may disclose your personal information to our employees, officers, insurers, professional advisers, or suppliers as necessary for providing our services. We ensure that any third parties accessing your information comply with this Privacy Policy.

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5. Compliance with GDPR

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(a) FACRA complies with the principles of data protection set out in the GDPR for fairness, transparency, and lawful data collection and use. We process your personal information in accordance with the legal basis defined by the GDPR and ensure its security and confidentiality.

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6. Your Rights under GDPR

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(a) If you are an individual residing in the EU, you have certain rights regarding the collection and use of your personal information. FACRA respects these rights and will provide you with access to your information, as well as options to correct or delete it upon request.

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7. Security of Personal Information

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(a) FACRA is committed to ensuring the security of your personal information and has implemented suitable physical, electronic, and managerial measures to protect it from unauthorized access, disclosure, or misuse.

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8. Access to Your Personal Information

(a) You may request details of the personal information we hold about you and request corrections if necessary. FACRA will process such requests in accordance with applicable laws and regulations.

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9. Complaints about Privacy

(a) If you have any complaints about our privacy practices, please contact us at info@facra.org. We take complaints seriously and will respond promptly to address your concerns.

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10. Changes to Privacy Policy

(a) FACRA may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. We encourage you to review this Policy periodically for updates.

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11. Website

(a) When visiting our website, we may collect certain information for analytical purposes. We may also use cookies to improve your browsing experience and serve relevant advertisements.

(b) Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of such websites before providing any personal information.

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12. Data Storage

(a) FACRA utilizes secure data storage solutions, adhering to industry standards and legal requirements for protecting your personal information.

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